Help understanding Domain Transfer log error

What is the name of the domain?

attahoe.net

What is the issue you’re encountering

Jul 24, 2024 Date: 2024-07-24T01:06:46-07:00 Action Details: Domain attahoe.net: transfer quote creation failed Resource: registrar Resource ID: 52756708 Audit Record: d0ca480f-a01c-486d-908c-a6f5ed77cf33 Metadata: { “zone_name”: “attahoe.net” }

In what area can we help you?

Domain transfer to Cloudflare

This seems to be a billing issue on Cloudflare’s side.

I recommend you try again… and if it still fails, open a support ticket.

GeorgeAppiah,
Thanks for the feedback. I have a ticket open since from July 2, but it was marked closed 10 days ago when it was moved to Salesforce. I was hoping there was another option. I can’t get any update after it was moved.
Kevin

Did you try to transfer again as I suggested?

There are some ongoing billing issues that’s why I suggested trying again.

See: https://www.cloudflarestatus.com/

Yes I tried, I have tried on the 24, 25 and 29. Same error every time. At this point I am giving up and looking for other options. I have a support ticket in for Domain Registration since last week. If they respond I will see what happens.

GeorgeAppiah

Tried again today, it failed.

Found a solution, created a new account with an email alias. Began and finished the transfer within an hour to the new account. Now I will have to transfer my other Cloudflare hosted domains to the new account. Once that is done I will work on the external production domains.

Lets hope this is worth the hassle.

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