We were unable to pay the outstanding fee due to unable to add updated credit card payment.
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I have added images of the error code to show this loop.
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Hi @joseph.sun can you open a ticket with our #general:billing team here and share your ticket number on this topic?
https://dash.cloudflare.com/?to=/:account/support
Sorry for the issues you’re facing, I will flag your post for the attention of my colleagues.
Hello cloonan,
Thank you very much for your reply. The ticket has been opened. Please refer to ticket #2806204.
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