Help Needed: Can't Access Email on Mobile After Cloudflare Integration

After setting up Cloudflare to boost website speed, I’m having trouble accessing my email on mobile devices. While emails work fine on cPanel’s mail manager, trying to log in with Outlook or Gmail apps gives an “incorrect email or password” error.

Ensure all your mail-related records are set to DNS only. If you don’t know what these records are, share a screenshot of your Cloudflare DNS page so we can confirm if there’s anything to change.

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pls check

Hello Cloudflare Community,

I recently installed Cloudflare to enhance the performance and security of my website. However, since implementing Cloudflare, I’ve encountered an issue with accessing my cPanel webmail from my mobile device. Despite trying to login multiple times, I’m unable to gain access.

I’ve attached a screenshot of my Cloudflare DNS settings for reference. Could someone please review my settings and provide insights into what might be causing this issue? Additionally, I would greatly appreciate any urgent solutions or recommendations to resolve this matter as soon as possible.

Thank you in advance for your assistance!

What hostname serves your webmail? Connections to https://mail.thearborealresort.com are being redirected to https://thearborealresort.com and webmail.thearborealresort.com doesnt exist.

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