Help enabling Shopify O2O

[asjadathick]

What is the name of the domain?

herbalcraft.com.au

What is the error number?

Target shops-dot-myshopify-dot-com. is not allowed for a proxied record

What is the error message?

I cant proxy a shopify CNAME record

What is the issue you’re encountering

O2O not allowed

[fritex]

@asjadathick

herbalcraft.com.au

Looks like already using Shopify despite DNS records not proxied

server: cloudflare
powered-by: Shopify

Are you using CNAME or A type of the DNS records pointed to the Shopify?

May I ask if you’ve followed the instructions from article below to enable Shopify for your domain at Cloudflare?

Shopify | Provider guides · Cloudflare for Platforms docs

@asjadathick

O2O not allowed

Helpful:

O2O will work automatically on proxied CNAMEs anyway so doesn’t need to be enabled by Cloudflare manually. Just ensure you are using your provider’s CNAME and not A/AAAA records.

[asjadathick]

Hi @fritex - thanks for checking.

Yes, I am using the CNAME for the Shopify site, but get an error when I enable proxy mode on Cloudflare. Only DNS is supported for the shopify site. See screenshot for info: