Help! Adding to DNS - ZohoForms

Website, Application, Performance DNS & Network
1

Hi,

We are using ZohoForms to send specific emails/forms from our website to requested emails. We have found that when testing these emails are going to our junk folder in outlook. I understand this to be a DNS issue and have updated DNS setting to include Mailchimp (which we had a similar issue on). However the text required for ZohoForm is;
k=rsa; p=MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQCr6KMgdxxgg7oT3ulMwPJs9RXgXDrI9UWU118pHEMohl3UbL3Jwp4oxp/9N3thh/3WCJnYV134zbEVolZwqaT3JsFEq/mQ/RpW/JnOZ3rnxqJPurb2bcfJol4SDxiWVObzHX31xnANzFcXnq1/5dMK5QvW4Jh7n0fm4+4ywqiy2QIDAQAB

Host name
1522905413783._domainkey

This was entered has a TXT but we are stilling having the same issue.

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image1040×287 9.2 KB

As anyone seen this before or have does anyone have any suggestions?

2

Try this test. It’s pretty good at explaining why a message would go to spam:

3

Thank you Sdayman, found the problem was the hostdomainkey was incorrect.

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4

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