Help add the DKIM record

[krstik7]

What is the name of the domain?

smarthome.org.ua

What is the error message?

None Found

What is the issue you’re encountering

Dkim record in mailgun unverified and not found

What steps have you taken to resolve the issue?

I added a txt record according to the instructions help.mailgun.com/hc/en-us/articles/15585722150299-Cloudflare-DNS-Setup-Guide#01GYD50BBNX6HCW2ENZTEG4S94

What feature, service or problem is this related to?

DNS records

What are the steps to reproduce the issue?

Hi everyone, I am a beginner. I am trying to add the Mailgun DKIM record for the root domain smarthome.org.ua to Cloudflare DNS according to the guide (https://help.mailgun.com/hc/en-us/articles/15585722150299-Cloudflare-DNS-Setup-Guide#01GYD50BBNX6HCW2ENZTEG4S94). In Mailgun, the DKIM status is Unverified, and the Current value is none found. Any ideas? I would appreciate any suggestions.

[Laudian]

Can you please show a screenshot of the DNS record you created?

[krstik7]

[Laudian]

You have delegated DKIM records (_domainkey) to different nameservers:

smarthome.org.ua.       28800   IN      NS      kirk.ns.cloudflare.com.
smarthome.org.ua.       28800   IN      NS      olivia.ns.cloudflare.com.
;; Received 113 bytes from 2a02:850:ffe0::10#53(rcz.ns.ua) in 8 ms

_domainkey.smarthome.org.ua. 300 IN     NS      parked1.uadns.com.
_domainkey.smarthome.org.ua. 300 IN     NS      parked2.uadns.com.
;; Received 109 bytes from 2606:4700:58::adf5:3bc0#53(kirk.ns.cloudflare.com) in 4 ms

That means you have to either create all DKIM records on the uadns nameservers, or delete the NS records.