What is the name of the domain?
apostasagora.com.br
What is the issue you’re encountering
Help Activating DNS for .com.br Domain (Registro.br Pre-Validation Requirement)
What feature, service or problem is this related to?
DNS not responding/updating
What are the steps to reproduce the issue?
Hi everyone,
I’m trying to point two .com.br domains — apostasagora.com.br and senhorsorte.com.br — to Cloudflare.
However, Registro.br (the official registry for .br domains) requires that nameservers are fully responsive and authoritative for the domain before my registrar (Name.com) will accept the nameserver change.
Right now, Name.com is rejecting the update with a domain_info error because Cloudflare’s nameservers (nia.ns.cloudflare.com and sid.ns.cloudflare.com) haven’t yet been activated for these domains.
Would it be possible for a Cloudflare team member to manually activate DNS or pre-provision these domains, so the nameservers can pass Registro.br’s validation?
Thanks in advance for any help or advice from the community!