help!原2FA已遺失，BACKUP CODE也失效，曾經登入過該帳號的裝置也不存在了，要如何登入cloudflare dashboard

[mike.wang]

What is the name of the domain?

example.com.tw

What is the error number?

none

What is the error message?

Invalid authentication token entered! Please use the token provided by your authentication app on your phone.

What is the issue you’re encountering

原2FA驗證裝置已不存在，且復原碼已失效，曾經登入過該帳號的裝置也不存在，故沒有任何方法可登入cloudflare dashboard

What steps have you taken to resolve the issue?

使用最後方案Recovering your account，但因為曾經登入過該帳號的裝置也都不存在了，故沒有任何方法可登入cloudflare dashboard。

What are the steps to reproduce the issue?

如同附件中的錯誤截圖

Screenshot of the error

[jkindahl]

Hello,

Questions about account access & 2FA will need to be resolved by the Customer Support team and cannot be resolved on the Community. Unfortunately, I am not currently seeing an open ticket for you about this issue.

If you have login issues, please complete the form here for assistance, https://dash.cloudflare.com/login-help.

Thank you!