What is the name of the domain?
What is the error number?
?
What is the error message?
?
What is the issue you’re encountering
lost website
What steps have you taken to resolve the issue?
filled out this form
Hello, I’m the owner of optimideas.com, but I’ve lost access to my account. My son used to manage the website, but he passed away, and I don’t have any information about the account. I’m not tech-savvy, and I need help recovering my account or accessing my website. Please assist me.”
I am so sorry for your loss. The only way you’ll be able to regain access is by having access to the email address of the account. Do you have access to you son’s email account?
These links may help, but they only work when logged out
If you know the email: https://dash.cloudflare.com/forgot-password
If you don’t know the email: https://dash.cloudflare.com/forgot-email
If none of the above work, you may want to open a ticket with Support using the account you are using here and cc your son’s email address in order for Support to make the connection. Once you do that, please share your ticket number here.
You can open an Account ticket here, https://dash.cloudflare.com/?to=/:account/support
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