Having a problem (more info needed)


#1

http://richmondberks.com/


#2

Hey,

I am not 100% sure what the issue you are having is, but from poking around it looks like you are seeing 522 timeouts through Cloudflare. A 522 is a TCP timeout, meaning we could not establish a connection to the origin server.

When I attempted to hit your site directly, I got a response suggesting the origin server is not responding:

$ curl -vso /dev/null richmondberks.com --resolve richmondberks.com:80:<redacted>
* Added richmondberks.com:80:<redacted> to DNS cache
* Rebuilt URL to: richmondberks.com/
* Hostname richmondberks.com was found in DNS cache
*   Trying <redacted>...
* connect to <redacted> port 80 failed: Operation timed out
* Failed to connect to richmondberks.com port 80: Operation timed out
* Closing connection 0

I redacted the origin IP from the request, but it shows that the server itself is timing out. If this is the issue you are posting about, I would work with your hosting provider to get this resolved.


#3

Kudos to @jsinkey for his valiant effort…but hopefully @dr.joshim08 can elaborate a little on the specifics of the issue :slight_smile: