6 days after purchase I haven’t received business plan for 14 day period, which means already lost 60$, and still no refund, still no reply that would solve the situation. I haven’t received what I’ve paid for. Thus this should be 100% refundable (and I will handle this with my bank soon, just wanted to firstly kindly ask Cloudflare to fix this).
Cloudflare is still flipping with my ticket like with a hot potato. This is really unprofessional & frustrating ! Which means I will have to call my bank soon.
Why you merged two tickets that were not connected in any mean? There were two different problems.
Maybe next time you can read the full ticket to understand the full issue?
IT WAS NOT about some ■■■■ cache & cookies, your systems couldn’t make business plan to my zone even though I’ve paid. Technical problem about connecting the payment with the zone. 100% Fault on your side.
Tomorrow I am calling my bank because this is like talking to idio*s.