Have no login credentials for account

My customer has a website using Cloudflare for DNS. Their access to update the website is broken and we need to update DNS. She has no idea who or when Cloudflare was configured. She has no credentials and doesn’t receive any invoices or reset emails. How can we get the domain attached to a new account under her name?

You can start from scratch on a new account:

If you’d like more specific guidance, please post the domain name.

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