Have cloudflare deactivated, page rules set, yet still getting HIT

General Rules
1

any idea why this could be? I’ve got hotjar installed on website. we’re recording visitors. A lot of visitors are seeing cache errors on the site. I have disabled cloudflare to test to see if it. But still getting HIT and then i set page rules, and set cache rules. but still happening.

Anything i am missing for bypassing the cache?

3

It sounds like you’ve already taken some steps to bypass the cache, but you’re still seeing cached pages. Here’s what you can do:

  1. Double-check your page rules to ensure they are set up correctly to bypass cache for the specific URLs you want.
  2. Make sure the page rules are in the correct order, as they are processed top-down.
  3. Clear your Cloudflare cache by going to Caching > Configuration > Purge Cache and select “Purge Everything.”
  4. If you’re using any other caching plugins or CDN, ensure they are also purged and configured not to cache the pages you’re having issues with.

Let us know if you are still issues after this.

CJ313