Guest Wifi Network Issue Post Cloudflare Warp Deployment

Zero Trust WARP
1

What is the name of the domain?

N/A

What is the error number?

N/A

What is the error message?

N/A

What is the issue you’re encountering

We are experiencing intermittent internet access for personnels connected to guest WiFi networks per the deployment of Cloudflare WARP. To maintain reliable internet access, we are investigating the root cause of the instability.

What steps have you taken to resolve the issue?

Temporarily switched to the MASQUE Protocol.

Temporarily removed the following specific IP addresses from the exclusions from the split tunneling configuration and then test the guest WiFi connectivity to validate stability:
192.168.0.0/16
172.16.0.0/12
10.0.0.0/8
100.64.0.0/10

Are these steps helpful or should we look at alternate routes. Any suggestions?

2

Hi there,

Do you have control over the guest network? If not and MASQUE resolves the issue, keep using it as that’s all you can do.
If you have control over the guest network, I suggest you check warp logs to see exactly what is failing in the connection and use that information to allow it on said wifi.

Take care.