Website issue

We have change the Name server to the cloudflare

but getting above error for

Error 1000

Error 1000

Ray ID: 7ef848573a6946f6 • 2023-07-31 19:35:06 UTC

DNS points to prohibited IP

Welcome to the Cloudflare Community. :logodrop:

As the screenshot you shared indicates, you need to fix the IP address used by that hostname.

getting different ip address while DNS lookup

  • in this account we not added any IP additionally
  • can you please guide me how to remove or up the website Type Domain Name IP Address TTL A Cloudflare, Inc. (AS13335) 5 min A Cloudflare, Inc. (AS13335)

You are supposed to get different IPs when you use Cloudflare. It’s a proxy that sits between your vistors and your origin site. Those are Cloudflare proxy IPs. If you share the actual problem that you are trying to solve, maybe we can help you.

getting this errro while access website

We covered this in your earlier topic. You cannot use Cloudflare proxy IPs in your DNS. You need to talk to your webserver provider to find the right IPs.

In the meantime, you should delete all the records that you have using Cloudflare proxy IPs. They will never work because those IPs don’t belong there. Add new records with your real server IP and that should clear your 1000 error.

I removed the IP address [] []

Get the ones in the AAAA records, too.

ok removed AAAA records also

Excellent. Now you can obtain your origin server IP from your webhosting provider and add a new record with it.

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