Got “Try again later. The requested invoice was not found at this time.”

What is the name of the domain?

.

What is the error number?

none

What is the error message?

Try again later. The requested invoice was not found at this time. An error occured while collecting payment. Please check your payment method or use a different one.

What is the issue you’re encountering

Cannot pay my overdue balance

What steps have you taken to resolve the issue?

I have changed many credit cards, even to use PayPal, just try to paid the overdue balance but failed.
Always got “Try again later. The requested invoice was not found at this time. An error occured while collecting payment. Please check your payment method or use a different one."

Billing issues requre a Billing ticket with Support

01218108

In what area can we help you?

Payment issue

What are the steps to reproduce the issue?

Goto https://dash.cloudflare.com/c72f707527c0a6a576bc2d4a24373587/billing/pay-outstanding-balance and press “Submit Payment”

Screenshot of the error

Greetings,

Thank you for asking.

I am sorry to hear this happen to you.

Thank you for sharing your ticket number here with us.
Your case is escalated to the team.

Kindly and patiently wait for a reply

This topic was automatically closed after 15 days. New replies are no longer allowed.

Hi @acgangel650002 my colleagues in Support have indicated this was resolved on your ticket. Please post another topic here if that is not the case.