Got DDOS'd and I need help to make my website live again

What is the name of the domain?

snusnu.click

What is the error number?

N/A

What is the error message?

Sorry, you have been blocked You are unable to access snusnu.click

What is the issue you’re encountering

Website is down and can’t make it live again.

What steps have you taken to resolve the issue?

Created some rules to avoid getting ddos’d again like rate limiting and managed challenges. Purged cache via API and tried to put it in development mode, the website is still down.
Need help making it live again, please, take in mind I’m a newbie.

Was the site working with SSL prior to adding it to Cloudflare?

No

What is the current SSL/TLS setting?

Full

Screenshot of the error

I cannot reproduce the same.

Looks like the Website is missing the basic A snusnu.click DNS recoird pointed to some IP address such as your web hosting or server :thinking:

Below article could help you to add the missing DNS records:

In case you aren’t sure which are they, I’d suggest creating a free account at the below link and checking the DNS history for help to determine the DNS records you’d need to have and add under the DNS tab of Cloudflare dashboard using below helpful article:

Regarding security and protection from DDoS, Cloudflare has various ways, including Security settings at Cloudflare dashboard, we can configure WAF Custom Rules, Rate limiting, use IP Access Rules and more.

Great article is here:

Thanks for the answer!
Actually, I don’t have an A record pointing to the main domain on purpose.

Try to access:
http://cloud.snusnu.click/

Instead and you’ll see the error.

Those are the event logs:

Due to the HTTP DDoS as follows from the screenshot? :thinking:

Yes I see, obviously Custom Rule blocking everyone and allowing only you or some other country, etc.

Thank you for sharing screenshot.

Have you enabled “I am under an attack!” mode already? :thinking:

Check my post above for Manual DDoS Mitigation, as well as below article to configure your security and protection options available to you per plan type:

Sorry, I don’t know how to quote your answers, so I’ll list them here:

Due to the HTTP DDoS as follows from the screenshot? :thinking:

That’s actually an old domain I used for my website and I just use this subdomain as I don’t really need the main one (I use the new one to serve the website).

Yes I see, obviously Custom Rule blocking everyone and allowing only you or some other country, etc.

I didn’t set anything though? I mean, when it got blocked and this error message popped up my cloudflare firewall and rules were raw.

Thank you for sharing screenshot.

Have you enabled “I am under an attack!” mode already? :thinking:

I did! However, I did change it back half an hour later. Should I have kept it for more time? I don’t really know.

Thank you for the kind replies, I’ll check the DDOS Mitigation Manual

Thank you for feedback.

That’s interesting :thinking:

Please, disable it.

The Cloudflare Support team has indicated the issue is resolved.

Please, if you still do encounter issues Contact Cloudflare Support by creating a Ticket for further help with your case.

Thank you for patience

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