Got a domain name from o2switch, need to redirected to a SumUp shop with CNAME

What is the name of the domain?

www.virginiekzl.com

What is the issue you’re encountering

don’t redirect to the website when i entered the CNAME

What feature, service or problem is this related to?

I don’t know

As a start, you need to remove the shops.sumupstore.com nameserver and just have the 2 allocated Cloudflare nameservers at your registrar.
https://cf.sjr.org.uk/tools/check?32652275c3b141d5ac6f3dc7883c6678#whois

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Thanks for the fast answer
The DNS have been changed, just waiting for the update

DNS changed, but the site www.virginiekzl.com redirect to the previous website hosted on o2switch. I need to redirect to my sumup shop

Configure your Cloudflare DNS here to point to the shop…
https://dash.cloudflare.com/?to=/:account/:zone/dns/records

Google tells me you need a CNAME for www pointing to shops.sumupstore.com. This DNS record may need to be set to “DNS only” so they can verifiy it is set correctly.

If it does work when proxied, make sure your SSL/TLS is set to “Full (strict)” or “Strict” here…
https://dash.cloudflare.com/?to=/:account/:zone/ssl-tls

You may want to the redirect your domain to www as here…

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Thanks for the answers.
I apply the method you send to me and that works, but when I tried to go to the website, I got a warning message “your connexion was not private”, do you know where the problem come from?

There is a problem with the SSL certificate on the origin. You will need to talk to your host to resolve it.

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ok, thank you for all the answers.
I gonna contact o2switch for the problem with the SSL certificate.

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