Google Workspace sign-up error

What is the name of the domain?

solvea.xyz

What is the error number?

NA

What is the error message?

“There was an error finding your domain. Please try again.”

What is the issue you’re encountering

Can’t seem to sign up to Google Workspace. The error I get during the sign-up process is “There was an error finding your domain. Please try again.” Domains bought on Cloudflare, solvea.xyz and solvea.us

What feature, service or problem is this related to?

DNS records

Both domains look fine from here, with MX records pointing at Cloudflare Email Routing, and so forth.

None of your domains have any AAAA or A DNS records at the moment, which would be where you are sending web traffic to, and which may eventually be why Google is claiming, that they aren’t finding your domain (i.e., they are looking for the wrong type of DNS records).

It happens from time to time, that some services may be looking for a very specific set of DNS records, even if these specific DNS record aren’t actually relevant in your case (such as e.g. if you intend to run email only, and don’t have or want a website).

What does Google Support have to say about the issue?

Thanks for the support!

What should I be putting on AAAA / A DNS records? I am not launching a website anytime soon.

No news re Google Support, am trying another domain (solvea.ai) via Porkbun but running into the same issue

Adding reference to external thread on Discord, from 2025-02-24T22:30:00Z:

Google Workspace sign-up

The one(s) that the hosting provider for your website have supplied you with.

Without a website, and possibly, without a hosting provider behind the stage, you have absolutely nothing to put in there, from your end.

And that would point in the direction, that the issue isn’t on Cloudflare’s side, but on Google’s.

Feel free to update us, as soon as you have news from them.

Thanks for the help here on this. Have posted on Google community but no response yet

https://support.google.com/a/thread/326780824?hl=en&sjid=15870782113544850846-EU

I had no problem trying to sign up for Google Workpscape using these two domains.

Are you still seeing the error? If so, at what point are you seeing the error? Can you share a screenshot?

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