Google workspace DKIM record not being verified

Website, Application, Performance DNS & Network
1

Google workspace DKIM record not being verified .

I have been asked to add a DKIM record for a google workspace ( Clients want to manage the whole admin side of google workspace ) so he sent out the DKIM record values for me to add them to DNS zone.
After a lot tries, waiting more than 72 hours, regenerating the DKIM value on google workspace still the record does not seems to be found in look up nor the google DKIM verification get finished. When running a DNS look up for TXT record all entries show up but not the DKIM record value .

I have tried purging flushing cache and waiting for as long as 72 hrs. I have done a lot of DKIM updates over last few weeks and this is just one of those which wont get resolved. Any help is appreciated .

4

The common cause of this is using the wrong DKIM selector/hostname.

Any chance you can provide a screenshot of your Cloudflare DNS screen showing the relevant TXT record for the DKIM so we can take a look?

Try: https://www.mail-tester.com/spf-dkim-check

Make sure you’re using the correct DKIM selector, including any prefix you may have added in Google Workspace.

1 Like
5

Hey George,

Thanks for the response , I have attached the screenshot from the DNS Zone for a TXT and also did the test on the link you shared and shows up as the same DKIM value s in my TXT record .

craigpopefinancial.co.nz dkim
craigpopefinancial.co.nz dkim1311×527 69.2 KB

reply is much appreciated.

6

Still having issue - when checked with google support they advised me to reach my domain hosting .

7

The issue still has not been resolved . have tired re adding the TXT record multiple times .

Google still says is a issue at DNS provider . Could I have someone to look into this.

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Domain?

9

craigpopefinancial.co.nz

10

That hot resolves to:

dig google._domainkey.craigpopefinancial.co.nz
 txt

; <<>> DiG 9.10.6 <<>> google._domainkey.craigpopefinancial.co.nz txt
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 17364
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 1

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 1232
; OPT=15: 00 0a 66 6f 72 20 44 4e 53 4b 45 59 20 6e 7a 2e 2c 20 69 64 20 3d 20 34 39 31 35 37 ("..for DNSKEY nz., id = 49157")
;; QUESTION SECTION:
;google._domainkey.craigpopefinancial.co.nz. IN TXT

;; ANSWER SECTION:
google._domainkey.craigpopefinancial.co.nz. 300	IN TXT "v=DKIM1; k=rsa; p=MIIBIjANBgkqhkiG9w0BAQEFAAOCAQ8AMIIBCgKCAQEAukKyP0PSgac8FO4jddoeiLaOnPDKa26jMD5ZMjsnsv8aBuI6RQSVgLWTx3BTmssn2Wj/mXKKHFVDb0iIBFQ924dnmpdOY2kSnLOJ5T/dhr4ujUOkhoFdIyHNfxIe8WmO5ceS203NcDqXWsS2GMKsGRilzSO4Rd4V0D9QajOpFX898ywhnwIWogcI8ig+HIffK" "2OfxnQyoYkv8UIBFFdnlXeJq2xvwz+Rsr3uz7J6RosOLlpva/TEB3t0+rM/H/ifhNFIF0O8Q9YP4ZzDpKnlmh0NtSPK4iWUFRbuvX3KbTXIpMYHQOsUBv3DOKYNphBTFxLIqxaQ2O9ylwHf//oh9QIDAQAB"

Is that the correct value?

11

Looks like it is correct value -

here is the copied code once again -
v=DKIM1; k=rsa; p=MIIBIjANBgkqhkiG9w0BAQEFAAOCAQ8AMIIBCgKCAQEAukKyP0PSgac8FO4jddoeiLaOnPDKa26jMD5ZMjsnsv8aBuI6RQSVgLWTx3BTmssn2Wj/mXKKHFVDb0iIBFQ924dnmpdOY2kSnLOJ5T/dhr4ujUOkhoFdIyHNfxIe8WmO5ceS203NcDqXWsS2GMKsGRilzSO4Rd4V0D9QajOpFX898ywhnwIWogcI8ig+HIffK2OfxnQyoYkv8UIBFFdnlXeJq2xvwz+Rsr3uz7J6RosOLlpva/TEB3t0+rM/H/ifhNFIF0O8Q9YP4ZzDpKnlmh0NtSPK4iWUFRbuvX3KbTXIpMYHQOsUBv3DOKYNphBTFxLIqxaQ2O9ylwHf//oh9QIDAQAB

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