Google recipients are not getting my emails

Website, Application, Performance DNS & Network
1

I don’t know the first place to go to add the record so my host can fix this.

4

You have not provided enough information for anyone to help you.

What is your domain? What error you do receive from gmail? Please also test your email with https://www.mail-tester.com/ and link the result here (use the “Preformatted Text” option to include a link).

1 Like
5 
Sorry, I did not know if this was public or private so I didn't want to include credentials.
Website: www.freedomhv.com
Email: [email protected]
Below I was given this information from my host.


 
 
Hi Dominic,
 
Thanks for reaching out to us! Your domain freedomhv.com is currently using the following nameservers:


adel.ns.cloudflare.com
damien.ns.cloudflare.com


This means that while your domain is still hosted with us, it's DNS settings are located elsewhere, so I am unable to offer you any hands on assistance with domain or email issues.


In order to have this issue resolved you'll need to add our SPF record to your domains DNS settings with your namerserver provider. The SPF record is below:


Type: TXT
Host: @ or blank
Value: v=spf1 include:authsmtp.com include:_spf.hostedemail.com ~all


Once that record is added to your domains DNS settings and propagates your webmail will be able to pass Gmail security/SPF checks and will no longer be rejected.
 
Thank you for choosing ZenBusiness!
Juliano N.
ZenBusiness Customer Success






This is the mail system at host unirelay02.b.hostedemail.com.

I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.

For further assistance, please send mail to postmaster.

If you do so, please include this problem report. You can
delete your own text from the attached returned message.

                   The mail system

<[email protected]>: host gmail-smtp-in.l.google.com[142.250.31.27] said:
    550-5.7.26 This mail has been blocked because the sender is
    unauthenticated. 550-5.7.26 Gmail requires all senders to authenticate with
    either SPF or DKIM. 550-5.7.26  550-5.7.26  Authentication results:
    550-5.7.26  DKIM = did not pass 550-5.7.26  SPF [freedomhv.com] with ip:
    [64.98.42.248] = did not pass 550-5.7.26  550-5.7.26  To mitigate this
    issue, please visit Gmail's authentication guide 550-5.7.26 for
    instructions on setting up authentication: 550 5.7.26
    https://support.google.com/mail/answer/81126#authentication
    pl5-20020ad44685000000b0065b18be54dbsi3092739qvb.368 - gsmtp (in reply to
    end of DATA command)
Reporting-MTA: dns; unirelay02.b.hostedemail.com
X-Postfix-Queue-ID: 34B5AA101C
X-Postfix-Sender: rfc822; [email protected]
Arrival-Date: Wed,  1 Nov 2023 19:14:09 +0000 (UTC)

Final-Recipient: rfc822; [email protected]
Original-Recipient: rfc822;[email protected]
Action: failed
Status: 5.7.26
Remote-MTA: dns; gmail-smtp-in.l.google.com
Diagnostic-Code: smtp; 550-5.7.26 This mail has been blocked because the sender
    is unauthenticated. 550-5.7.26 Gmail requires all senders to authenticate
    with either SPF or DKIM. 550-5.7.26  550-5.7.26  Authentication results:
    550-5.7.26  DKIM = did not pass 550-5.7.26  SPF [freedomhv.com] with ip:
    [64.98.42.248] = did not pass 550-5.7.26  550-5.7.26  To mitigate this
    issue, please visit Gmail's authentication guide 550-5.7.26 for
    instructions on setting up authentication: 550 5.7.26
    https://support.google.com/mail/answer/81126#authentication
    pl5-20020ad44685000000b0065b18be54dbsi3092739qvb.368 - gsmtp
From	[email protected]
To	[email protected]
Date	Today 3:14 pm
6

This explains how you can change your DNS records here in Cloudflare:

7

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