Google Ads are being disapproved for destination not working
What steps have you taken to resolve the issue?
Just started using Cloudflare this weekend, now all of of our long-running Gooogle Ads are getting disapproved with a “Destination not working” error.
I’ve searched the community and seen some older issues but not this exact Google Ads issue. These ads have run for a long time without any issues. It appears that the “Are you Human” page is causing Google to think that the destination isn’t working. I have attached a screenshot of the Google Ads error message.
Just in case this helps… we have got to the bottom of our “destination not working” - turns out it was a problem at Google’s end, and not to do with our website at all.
After much correspondence with Google Adwords support they “escalated” the issue to a more senior Adwords technician, who has told me he thinks the problem was at Google’s end and that our ads should not have been disallowed at all. He described it as a “system misunderstanding”!
He tried to get the disallowed ads approved again, but they just keep getting disallowed again - he said those ads are now caught in a “loop” their end and will always be disallowed.
So the only way we can get those ads up and running again, is to re-create them as new ads (copy & paste). When we do that, they are getting Approved without a problem.
So, if like us you can’t find anything wrong with your “destination pages”, try re-entering some of the disallowed ads as new ads, and see if they get Approved. Good luck!
“The HTTP error was detected by a Google AdsBot crawl. Even if your site loads successfully on your end, your site must not return any crawl error when accessed by the Google AdsBot web crawlers. Have you verified that your url is working for Google AdsBot crawlers and does not return any destination error (such as HTTP error response code) globally?”
Apparently Cloudflare is kicking out the ad crawler - I am making changes to see if I can bypass this.
