Godaddy website goes down constantly with Cloudflare SSL

[kirstylmarks]

Hi,

I have a website that constantly goes down and it is hosted with GoDaddy,

I’ve spoken to them, and they say that it is an issue with Cloudflare and not godaddy themselves. I keep getting a 522 error yet the nameservers are correct on the domain etc.

Any advice appreciated.

Thanks

[sandro]

Do you have an SSL certificate configured on your server? Whats the domain?

[kirstylmarks]

Hi Sandro, i did have it configured, but to get my site back up and running without an SSL ive changed the name servers. Godaddy have said that this is Cloudflares issue, not theirs

[sandro]

You need to have a certificate on your server too. Can you do that?

[kirstylmarks]

Hi sandro. I wasn’t aware of this and it doesn’t say that in the set up other than install flexible ssl

[domjh]

@kirstylmarks

other than install flexible ssl

Just out of interest, what guide are you following?

We don’t recommend the use of Flexible SSL at all.

Deprecated - Why flexible SSL mode is not the best choice

This tutorial is deprecated in favour of Flexible - SSL/TLS encryption modes · Cloudflare SSL/TLS docs Related Content:

Archive

Flexible The connection between your visitor and Cloudflare is secured, but the connection between Cloudflare and your server is not. You will not need a certificate on your server for this mode. This option is NOT RECOMMENDED. Flexible makes your site only partially secure - it encrypts the connection between the visitor and Cloudflare - this means they see the :ssl…

[kirstylmarks]

Hi Dom,

Thanks for this, is there any dummy tutorial on how to do this on my site please for full?

Thanks

[kirstylmarks]

https://www.thatyorkshirelass.co.uk/

so ive installed the cert and private keys on the above domain, and its still 522 with a full strict cert… any ideas :S

[domjh]

Great that you have installed a certificate on your server

A 522 isn’t generally caused by certificate issues, have a look at the steps in this post:

Community Tip - Fixing Error 522: Connection timed out

Error Try the suggestions in this Community Tip to help you fix Error 522 “ERR CONNECTION TIMED OUT” in Google Chrome or “The connection has timed out” in Firefox. Background A 522 error happens when a TCP connection to the web server could not be established. This typically happens when Cloudflare requests to the origin (your webserver) get blocked. When this happens, you’ll see “ERR_CONNECTION_TIMED_OUT”. [image] Quick Fix Ideas Make sure that you’re not blocking Cloudflare IPs in .hta…

Definitely ask your host to allowlist the Cloudflare IPs

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@kirstylmarks

is there any dummy tutorial on how to do this on my site please for full

The only difference for Full is on the host’s side, so each one is different! Hence we generally recommend you contact your host about this, but it sounds like you have done it now!