Godaddy Not Accepting Cloudflare DS Record to turn on DNSSEC

Website, Application, Performance DNS & Network
1

What is the name of the domain?

Rainforestltd

What is the issue you’re encountering

Problem Turning on DNSSEC - Can’t Add a DS Record to Domain Registrar

What steps have you taken to resolve the issue?

Following Cloudflare setup guide. I’ve recently updated nameservers on registrar (godaddy), resulted in no public access to website. Cloudflare guide suggests turning on DNSSEC and add a DS Record with godaddy. I copy and paste info from Cloudflare to GoDaddy, but the information won’t save. GoDaddy have referred me back to Cloudflare.

What feature, service or problem is this related to?

DNS records

What are the steps to reproduce the issue?

Not sure - just following the setup guide.

2

(Domain)
Rainforest.ltd

3

Let’s hang on with the DNSSEC issue a bit.

I’m seeing a redirect loop. And this is often caused by incorrect Cloudflare SSL/TLS setting. Check to be sure this is set to Full (Strict) and report back.

Standing by.

2 Likes
4

I’ve followed your advice and set to Full (Strict). Can you confirm the website opens, please?

5

It opens a website showing that you are looking to launch soon, e.g. like this:

cloudflare_community_711793_rainforest.ltd
cloudflare_community_711793_rainforest.ltd883×397 36.3 KB

Is that what you’re expecting?

3 Likes
6

It is indeed. Thank you very much.

7

Can I ask what the next step is toward achieving DNSSEC goal, please? I have tried to submit the DS Record on GoDaddy again, with the same result.

Kindly awaiting. Thank you.

8

That information will become public records. Can you post a screenshot of what you’re entering at GoDaddy?

1 Like
9

Screenshot 2024-09-15 164355
Screenshot 2024-09-15 1643551292×419 46.9 KB

I’m not sure if this compromises anything by posting publicly - but this is the info from Cloudflare to copy over to GoDaddy.
The “Maximum Signature Life” is pre-filled - not sure what to do with this one.
Many thanks.

10

That all looks fine. GoDaddy shouldn’t be sending you back here. Everything you entered is valid. They’ll need to provide more information on why they couldn’t submit DS records.

I even checked to make sure that .ltd supports Algorithm 13, and it does.

11

I really appreciate your help, thank you for checking.
I’ll check again with GoDaddy and see if there is a resolution and update accordingly :slight_smile:

1 Like
12

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