Godaddy email not working

I suspect one of my DNS settings is incorrect and causing my email not to work…please help!


Thank you for asking.

I am sorry to hear you are experiencing an issue with receiving and/or sending e-mails while using Coudflare for your domain name.

Usually, the MX record should point to a hostname such as mail , and the A (or CNAME ) type record for that hostname should be set to :grey: (DNS Only).

From the screenshot above, please fix as follows:

  1. A autoconfig, A autodiscover, A cpcalendars, A cpanel, A cpcontacts, A imap, A mail, A pop3, A smtp, A webdisk → switch all of them from to :grey: (DNS-only)
  2. Remove CNAME ftp
  3. Add new A ftp and point it to IP address and make sure it’s set to :grey: (DNS-only)

May I suggest checking below article if your e-mail records (usually the A mail and the MX record) are configured properly while you are using Cloudflare for your domain name:

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