What is the name of the domain?
What is the error message?
not entitled: the use of operator Matches is not allowed, a Business plan or a WAF Advanced plan is required
What is the issue you’re encountering
Trying to add a Security rule, works in one account not another
What steps have you taken to resolve the issue?
I’ve tried simplifying the rule, but still doesnt work.
The rule is just - not using equality, no regex matching or whatever.
(ip.src.country ne “GB” and ip.src.country ne “IE” and not cf.client.bot)
The exact same rule was created successfully in another account. (which is also on Pro plan)
I can’t even save it as a draft.
Was the site working with SSL prior to adding it to Cloudflare?
Yes
What is the current SSL/TLS setting?
Flexible
What are the steps to reproduce the issue?
Just creating the rule via ‘Custom Rules’ → New Custom Rule.
Only have 5 custom rules. Screenshot shows works on one pro plan, not on the other.