Getting - Status: Website not active (DNS modification pending)


#1

Hey guys,

I have been getting the error on Cloudflare:

Status: Website not active (DNS modification pending)

Please ensure your website is using the nameservers provided:
ingrid.ns.cloudflare.com
kurt.ns.cloudflare.com

I’m using AWS Route 53 and the NS record looks accurate, with a TTL of 1 day. When I do a Whois lookup, it is showing all AWS name servers. I’ve rechecked name servers multiple times. I’m just stuck and now sure what to do or check next to get this working. My website still appears to be working fine for right now. Please help! Thanks.


#2

You don’t change NS records - you must delegate domain at registrar level.


#3

I see what you mean. Thank you so much!


#4

Hi,
I have same issue. DNS servers are changed to Cloudflare. Whois is showing correct information, but I still get “Status: Website not active (DNS modification pending)”.

Domain: ehatak.com

Please ensure your website is using the nameservers provided:
gordon.ns.cloudflare.com
zita.ns.cloudflare.com

Any feedback is highly appreciated. Thanks.

Adam


#5

I got a SERVFAIL when doing a DIG for NS record. It seems you have a DS record on your domain. Please contact your registrar to remove the DS record. Once they remove your DS record, please wait for 24 hours for the TTL of the record to expire.


#7

I had the same kind of error and I am not sure whether it is resolved or not.
Is there any way to check and confirm?

The error was:
ARNING: Your website may not work if you do not review and make the appropriate changes!

Your domain (domain.com) failed to move over to Cloudflare because you still have to remove
your DS-Record. If you do not remove it, your website may not work as expected.

Click on the following link to learn more about a DS-Record and why you need to remove it. https://support.cloudflare.com/hc/en-us/articles/203580290

The Cloudflare Team


#8

If you have DNSSEC active, you’ll need to turn it off at your registrar.


#9

Is there any way I can check this?

I received the e-mail from Cloudflare but after that everything seems fine.
The account is also ’ green’ in Cloudflare.
I contacted my hosting but they are not being very useful.

Can I perform some checks myself to make sure everything is OK?


#10

Hi,
I have same issue. DNS servers are changed to Cloudflare. Whois is showing correct information, but I still get “Status: Website not active (DNS modification pending)”.

Domain: lycee-verdun.edu.lb

Please ensure your website is using the nameservers provided:
demi.ns.cloudflare.com
terin.ns.cloudflare.com

i checked the whois.domaintools.com and found that it’s all pointing correctly to CloudFlares’ nameservers.

i contacted the Registrar and the ISP and they confirmed changes were made from their end.

i also tested using nslookup and it’s all showing correct results?

is there something missing?

Any feedback is highly appreciated. Thanks.

Laura


#11

Your domain is set to use terri.ns.cloudflare.com, but the control panel says you need to use terin.ns.cloudflare.com.


#12

Thank you for your reply, but i did not understand, i am using the correct nameservers.

Should i change it to terri.ns.cloudflare.com?


#13

According to the whois service and DNS records, you’re not using the correct nameservers.

https://web.aub.edu.lb/cgi-bin/lbdr.pl

Well, one of them is correct, but the other isn’t.

You need to change “terri” to “terin” at your domain registrar.


#14

Thanks for the help, that was done by mistake.


#15

Hi everyone

I am having a similar issue that I am not able to resolve yet.

I have added the nameservers as provided by cloudflare (see screenshot)

and have checked it via console:

dig +short digitalleverage.ch NS
carter.ns.cloudflare.com.
bonnie.ns.cloudflare.com.

Still it doesn’t seem to work?

I appreciate any help as I have being trying to get this done over the last couple of days.

Marco


#16

Looks good to me: https://www.whatsmydns.net/#NS/digitalleverage.ch

Open a Support Ticket at support.cloudflare.com or email them: support AT cloudflare DOT com


#17

The delegation is incomplete:

digitalleverage.ch.     3600    IN      NS      carter.ns.cloudflare.com.

Seems only 1 of the 2 nameservers is set at the registrar.


#18

Good call, I missed that initially. Can also see that to be the case with a +trace on the dig command. The .ch nameservers only return the carter NS.


#19

Same issue here. After 2 days of waiting I still have website not active

Status: Website not active (DNS modification pending)

Are there any open issues with the system?


#20

I’m in the same boat with @tomasz.gomolka… It’s been over 72 hours and my website is still showing that “DNS modification pending” message. I also checked whois and the information matches the correct name server.

(By the way… when do people get a chance to open a topic on here??)


#21

Cloudflare’s nameservers need to be the only nameservers listed. Currently you have Cloudflare’s plus one other.

Re: being able to post, details are here:

Regardless of your experience level with Cloudflare products, everyone here starts out here as a NEW community member with certain permissions. You can learn more about how that works here.