Getting started, CF keeps changing nameservers!

What is the name of the domain?

mainbeachadvisors.com

What is the issue you’re encountering

Cloudflare keeps proposing new nameservers

What steps have you taken to resolve the issue?

I have signed up as a paying user, and I have added nameservers to my DNS (godaddy) three separate times. Cloudflare KEEPS telling me its not working annd telling me to change the name servers. WTF? At one point it said my domain was fully setup, and now its back to telling me to add nameservers again. I can’t even chat to support, even though I’m paying?

That is a very good indication you are using more than one account. It’s come up frequently here. A few quick :search: shows this, https://community.cloudflare.com/search?q=“more%20than%20one%20cloudflare%20account”%20order%3Alatest, https://community.cloudflare.com/search?q=“good%20indicator”%20%40cloonan%20order%3Alatest


I can see the domain is active in cloudflare and has been using these nameservers for the last 3 days, https://securitytrails.com/domain/mainbeachadvisors.com/history/ns (need free securitytrails account to view the history, I will paste it below)

fattouche.ns.cloudflare.com
joyce.ns.cloudflare.com
Name Servers Organization First Seen Last Seen Duration Seen
fattouche.ns.cloudflare.com
joyce.ns.cloudflare.com
Cloudflare, Inc. 2025-02-10 (5 days) 2025-02-12 (3 days) 2 days
ns-cloud-c1.googledomains.com
ns-cloud-c2.googledomains.com
ns-cloud-c3.googledomains.com
ns-cloud-c4.googledomains.com
Google LLC 2023-09-27 (1 year) 2025-02-10 (5 days) 1 year
ns6.wixdns.net
ns7.wixdns.net
Google LLC 2023-07-19 (2 years) 2023-09-27 (1 year) 2 months
ns-cloud-c1.googledomains.com
ns-cloud-c2.googledomains.com
ns-cloud-c3.googledomains.com
ns-cloud-c4.googledomains.com
Google LLC 2023-07-08 (2 years) 2023-07-19 (2 years) 11 days

I see the domain pending in the account you are using here.

I see the domain active in one account, pending in the account you are using here, I do not see a third attempt to add it

The domain is not active in the account you are using here, it shows as pending the nameserver change as you indicated.

Are you sure you used the account you are using here to purchase the plan? I do not see an invoice for that purchase in the account you are using here, hence my question. In any event, the domain is active on a PRO plan and only Business plans and above have chat access.


Please try the following recovery link and then check any and all email addresses you may have used to see if the plan was purchased in a different account and the domain is active in that plan, https://dash.cloudflare.com/forgot-email

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