Getting redirect rules to work

I have a proxied domain help.converge.io and I’ve setup a redirect rule for it to converge.io/help-centre (we’re migrating from ZenDesk).

When I try to hit help.converge.io it still goes to ZenDesk, and does not redirect.

I’m not sure how else to get this working.

Hi,

What’s the expression in your Redirect Rules?

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This is what it looks like in the cloudflare GUI

That should work. When you visit Dashboard > DNS, under Cloudflare Nameservers, do you see:

elsa.ns.cloudflare.com
beau.ns.cloudflare.com

Yep, the exact same nameservers are there, and the domain is proxied.

But, checking this morning, it looks like the redirect is working, so maybe it just took longer than I’d expect (more than a day) to filter through.

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