Getting message that the dmarc failed

What is the name of the domain?

What is the error number?

There is no error number

What is the issue you’re encountering

DMARC policy None / SPF policy Soft fail

What steps have you taken to resolve the issue?

I don’t even know where to begin here.

What feature, service or problem is this related to?

Mail records

What are the steps to reproduce the issue?

I set up dmarc as instructed … I can’t try again. At least I don’t know it I should delete the first try and do it again. Tho I would need to know how to delete the failed record first. Newbie at this … so I appreciate the help. Ira

Screenshot of the error

There is a dmarc record there >
“v=DMARC1;p=none;sp=none;adkim=r;aspf=r;pct=100;rf=afrf;ri=86400; rua=mailto:[email protected];”

So not sure why its saying failed. It was added with Cloudflare dmarc tool.

What are you using to send email? The only servers listed in your SPF record are Cloudflare’s, which are receive-only. You need to list your sending mail server there as well. Whatever provider you use to send email should be able to tell you what you need in your SPF record for them.

There are a couple of tools you can use to test your setup by sending them a test email:

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Thanks for the reply … no the email should (I assume) go through cloudflare whether sent or recieving. It comes into my Google account and whereever else I put that email info. But the records are on Cloudflare so that’s where the DMARC records should be too?

Sorry, I normally don’t have to handle these things myself so little things like this can and are difficult. Also, more confusing is I used the cloudflare dmarc tool to install it. So, I just “assumed” it was going to install it with my other records there.

Do I really need to watch videos or read up on the DMARC? with my other sites not using Cloudflare with just pasted in the Dmarc code and it was done. Which is likely what I will do here if I can’t get it to work. So, it’s likely that the CF Dmarc tool is beta and well … not working properly. I just want to make sure I can check this off a long list before the holiday.

Thank you for taking the time to reply,

Ira

Cloudflare handles only incoming email. If you’re using Gmail, and sending email from there from your custom domain, then your SPF record needs to include an entry for Gmail saying it’s valid for your domain’s email to come from Gmail.

Your DMARC record looks fine already.

(Yes, the DNS entries are done at Cloudflare.)

Your current SPF setup is a TXT record with this value:

v=spf1 include:_spf.mx.cloudflare.net ~all

You should change this to be:

v=spf1 include:_spf.mx.cloudflare.net include:_spf.google.com ~all

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