Getting Error While installing the website on Cloudflare

Getting the below error

Failed to activate Cloudflare for xyz.com . Cloudflare is already activated for this domain under a different account.

I have not used Cloudflare for this particular domain.

Were you trying to add the domain to Cloudflare or to activate Cloudflare on your host’s side?

What is the domain?

I was trying to connect cloudflare through siteground’s server panel, where this error was.

It’s www.shaakh.com

Well, as the message indicates, the domain is actually already active on a Cloudflare account. There it has the nameservers jerry and lina assigned. You’ll first need to remove it from there before being able to activate it on your host’s side.

that means there should be entries related to Cloudflare DNS in the DNS of the domain?

how can i know that on which Cloudflare account this domain is active??

Not exactly, your domain does not point to Cloudflare right now.

how can i know that on which Cloudflare account this domain is active??

You need to go through your Cloudflare account(s) and check manually.

I don’t know which Account may have been linked, the one i know doesn’t have this site linked. is there any other way?

Not really, you need to check which other accounts you might have.

However, as the domain does not point to Cloudflare, its setup on Cloudflare should be probably deactivated in the coming days anyhow and then you should be able to activate it on your host’s side.

okk, thank you

This topic was automatically closed after 14 days. New replies are no longer allowed.