Getting error while adding domain

Answer these questions to help the Community help you get started.

What is the domain name?
petsplanet.pk

Have you searched for an answer?
yes but people are suggesting the account is lock

Describe the issue you are having:
i am getting this error Refer to https://cfl.re/3VUQyyL for assistance. The zone you are trying to upgrade is marked as Do Not Upgrade. (Code: 1315)

What error message or number are you receiving?
Refer to https://cfl.re/3VUQyyL for assistance. The zone you are trying to upgrade is marked as Do Not Upgrade. (Code: 1315)

Have you tried from another browser and/or incognito mode?

Yes

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You should have also seen that the recommendation is to open a Billing ticket.

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