Getting DNS Validation Error


#1

Hi,

I am not able to change IP address. Getting this error… “DNS Validation Error (Code: 1004): This DNS record cannot be proxied - click the cloud icon to turn it gray to proceed (Code: 9041)”

Please help.

Thanks in advance
Keshav


#2

It’s either a private IP address, such as 10.x.x.x, or possibly one that’s already using Cloudflare. Without knowing the IP address, there’s no real way for us to tell. If you don’t want to post the IP address (which is understandable), you’d have to open a Support ticket.


#3

99% sure it is a private IP :slight_smile:

Just change the :orange: to :grey: and you can add the record.


#4

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