Hi All,
I have built a new website 11 days ago. My hosting service is digital ocean everything was perfectly working on my wp based site but suddenly I am getting DNS_PROBE_FINISHED_NXDOMAIN error. I have read all the fixing solution, I have checked A records on cloudware and hostings service, IP address are pointing eachother, nameservers as well. I really appreciate the help. Thank you very much.
Your Domain has following Flag set: clientHold.
The Description for this Flag is:
This status code tells your domain's registry to not activate your domain in the DNS and as a
consequence, it will not resolve. It is an uncommon status that is usually enacted during legal disputes,
non-payment, or when your domain is subject to deletion.
https://www.icann.org/resources/pages/epp-status-codes-2014-06-16-en#clienthold
Your Registrar Seems to be Cloudflare. So you would need to ask them why your Domain has this Flag set. Currently with this Flag the Domain is disabled and will not resolve
Thank you for the quick answer so the problem is related to cloudflare not to hosting service right?
This is a very new domain name and my site wasn’t even up so there shouldn’t be any legal issues.
I did have problem with payment on my hosting service as my credit card didn’t work but now it seems fine and getting the payment.
The Flag gets set at Registrar Level which seems to be Cloudflare in your Case. So yes thats something you need to ask the Cloudflare Support. Did you use the Same Card for Cloudflare? Maybe its the Same Problem
It is already paid annually and checked the payment status it shows paid.
The Entry for the Domain in the Account itself will probably stay active. But the Flag disabled your Domain and even Cloudflares Resolver says that the Domain is non existant. So thats something you need to check with Cloudflare Support
thanks a lot. I submitted a ticket will let you know.
Hi @macystuffcom I noticed on 2887824 that your ticket was escalated to our Trust & Safety team. Neither the Community nor Customer Support can assist.