Getting charged when billicard said failed I want a refund

Refund for failed transaction for domain this keeps happening how can I fix this problem ?

Sorry for the issues, can you create a Billing ticket and share the details with the Support team? Once you have a ticket, please share your ticket number here and we’ll flag it for our Billing colleagues. You can create a ticket here,

How do I create a billing ticket?

Start out with the above, the page will present a series of dropdown options to get your ticket in the proper queue. Lmk if you encounter issues.

Let the team know on ticket 3045939 if you need any further assistance.

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