Getting billed for R2 Infrequent Access but i don't have this service

General Billing
1

What is the name of the domain?

xvooxtv.com

What is the issue you’re encountering

Getting billed for R2 Infrequent Access but i don’t have this service

What steps have you taken to resolve the issue?

i sent in 2 tickets on 7/29/2024 but i recieved a automated response for one ticket and the case was closed, but its wasnt resloved. the other ticket is still pending for a month now. invoice IN-6072966 and IN-8188785

Billing issues requre a Billing ticket with Support

00983236

In what area can we help you?

Invoice

What are the steps to reproduce the issue?

im constantly being billed for R2 R2 Infrequent Access classes but all my bucket are standard classes.

2

Hello, your case has been attended by the one of our support representative, and they will assist you with your request. We appreciate your patience in the meantime.

3

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