Getting a 401 Authorization Required message on my 'www' subdomain. Help!

I’m new here, and I may be doing things wrong…but I set up a CNAME record on my domain in order for www.mydomain(.)com to load like mydomain(.)com would.

The CNAME record has the following settings:

Name: www
Value: @
TTL: Automatic
Status: Orange

But what I get when I load www.mydomain.com is this:
image

Any ideas on what I should do to get the www subdomain working? The domain with www is working just fine.

I really appreciate the help!

P.S. Excuse the ()s - I can only add 2 links as a new user.

I meant that the domain without the www is working just fine.

This is an issue with your origin server likely being misconfigured. 4xx errors are only served from the origin, Cloudflare will only send 5xx error codes.

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That appears to be an error from the origin server. It’s likely you haven’t mapped the www virtual directory correctly to

curl -Ik --resolve www.your.site.com:80:your.origin.ip.address http://www.your.site.com/
HTTP/1.1 401 Unauthorized
Server: nginx/1.11.9
Date: Thu, 16 Aug 2018 01:22:08 GMT
Content-Type: text/html
Content-Length: 195
Connection: keep-alive

You could use a page rule to redirect www.yoursite.com to yoursite.com or edit your nginx server block config and add the www server.

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Got it. We use CodePen so I will see if I can figure out how to use a page rule in order to do a redirect. Thanks all!

@cs-cf The Page Rule worked beautifully. Thank you again!

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