Getting a 1016 error on a new domain we want to redirect to our main one

What is the name of the domain?

chimni.ie

What is the error number?

1016

What is the error message?

Error 1016 Origin DNS error

What is the issue you’re encountering

We have tried to add a new domain, pointing at our main domain. But we are getting a 1016 error message.

What steps have you taken to resolve the issue?

We have matched the DNS entries to other domains we own that currently redirect to our main one, but it still gives us the 1016 error message.

What feature, service or problem is this related to?

DNS records

What are the steps to reproduce the issue?

if you try and go to the webpage www.chimni.ie you will see the error appear.

A 1016 error likely means your www DNS record is a CNAME where the target you have set does not resolve.

Can you show a screenshot of your DNS records?

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Thanks for the reply. I am just trying to get the screenshots but Cloudflare seem to be having some issues. Will load the screen shot up asap.

Here we go. The site that we want to direct traffic to is www.chimni.com

As suggested earlier, you are pointing to a nonexistent hostname and it is failing as expected. If your goal is to redirect your apex name to www you can delete that CNAME and replace it with a :orange: proxied AAAA record of 100::, then follow this guide.

Thanks for the reply - I appreciate it. However, I am finding your tech shorthand hard to follow?
I am trying to redirect traffic from chimni.ie and/or www.chimni.ie to www.chimni.com.

We already have two domains that do this (chimni.co.uk and chimni.io ). Neither of them has a redirect set up. So I copied their DNS set up exactly. See screenshot for the .co.uk domain.

I wonder if the redirect is set up elsewhere already because it doesn’t refer to it in any of the DNS configurations.


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Redirection does not occur via DNS records alone. DNS is only a small part of a redirect. If your existing redirects are not configured in your Cloudflare account, they would have to have been set up on your origin server. This means that copying only the DNS will not duplicate your previous results. You will need to configure the necessary virtual host and corresponding redirect on your origin server.

Cloudflare is very much a self-service platform at all subscription levels, and while the Community can offer assistance, it is a lot easier to follow along when you understand the terminology. If you have a question abot any specific term, let me know which one, and I will do my best to explain it for you or point you to an existing resource that does the same.

Thank you. I will go and investigate if the other domains are redirected from the original domain hosts. That might be a solution.

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If it isn’t, or if you would rather host the redirects at the Cloudflare edge, the guide I shared earlier covers one such scenario. The following guide has more examples.

I have successfully redirected with the Single Redirect method you suggested above. Thank you.
Another bit of learning!

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