Generic SSL not working, no certificate issued

Website, Application, Performance Security
1

What is the name of the domain?

ews

What is the issue you’re encountering

Universal SSL does not work, no certificate is issued, Tried to switch the universal certificate, but it didn’t work either

What is the current SSL/TLS setting?

Full (strict)

What are the steps to reproduce the issue?

Universal SSL does not work, no certificate is issued,

Tried to switch the universal certificate, but it didn’t work either

Screenshot of the error

屏幕截图 2025-02-22 175222.png
屏幕截图 2025-02-22 175222.png1649×502 41.6 KB

2

What is the domain?

3

Hello,

4

Is your domain active on Cloudflare? At the moment it’s not using Cloudflare nameservers…
https://cf.sjr.dev/tools/check?651e4928b646408784d6a101d6834db8#dns

The domain needs to be active before the SSL certificates will be issued. Check the bar at the top of the page and ensure it shows “Active” and not “Pending”, “Invalid nameservers” or “Finish Setup”.

1 Like
5

Hi,
I used to use the CNAME method to access. Now this method is not available. Can I only use the nameserver method?

Thank You

6

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