#general-billing

What is the name of the domain?

archervision.ai

What is the error number?

none

What is the error message?

none

What is the issue you’re encountering

Refund on Purchase

What steps have you taken to resolve the issue?

Want to cancel the domain and get a refund , want to know if this is possible or not , has raised a incident few days back on the same.

Billing issues requre a Billing ticket with Support

01362316

In what area can we help you?

Cancelations

What are the steps to reproduce the issue?

Want to cancel the domain and get a refund , want to know if this is possible or not , has raised a incident few days back on the same.

Sorry to say that the domain registration cannot be cancelled which is a standard policy I believe. You may refer to the following agreement:

3.1 Fees. You shall pay Cloudflare the applicable fees for the Registrar Services (“Registrar Fees”) prior to the registration or renewal of a domain. All payment obligations are non-cancellable and non-revocable, and all amounts paid are non-refundable. You agree to pay any and all prices and fees due for Registrar Services purchased or obtained from Cloudflare at the time you order the Registrar Services, unless set forth otherwise in your Enterprise Subscription Agreement Order Form or Insertion Order. You acknowledge and agree that you may be charged Value Added Tax, Goods and Services Tax, or other localized fees and/or taxes, based on your bank and/or billing address.

More details here: Domain Registration Agreement

The only option is: You need not renew it. Turn off ‘Auto Renew’.

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