Gateway Timeout

The gateway did not receive a timely response from the upstream server or application.

Additionally, a 504 Gateway Timeout error was encountered while trying to use an ErrorDocument to handle the request.

Webpage can’t load during these few days, nothing change on website

Hi there,

I wasn’t able to identify, from your zones, which one is having this issue.
In any case, a 504 means your origin timed out or didn’t reply:

Please check your origin logs for more information.

Also make sure Cloudflare IP addresses are allowed unmitigated access to your origin by creating an allow-list with these IPs: IP Ranges

Take care.

Hi Mcorreia,

Our website https://hangerworld.com/ can’t be reach these few days.

It is showing Gateway timeout.

Regards,

Xyron CHAN

(Attachment www.hangerworld.com-1712587801562.log is missing)

Hi there,

It’s outputting a 524:

The fact that www is not proxied and hangs forever not retuning any page or any error is a clear indication that the issue is at the origin:

Cloudflare waits for 100s max and then presents a 524.

Please contact your hosting provider and report the issue.

Take care.