GA 4 not getting my sales

Developers Zaraz
1

Hi there,

I just installed Zaraz a week ago and paid for a workers plan to enable the e-commerce part.

It is activated on the GA4 settings but on analytics, I 'm only getting the number of visits but no I for about ecom (add to cart, sales, etc…)

Is there something I should add on my website?

Best,

4

Yes, you need to use zaraz.ecommerce() to track the information you want.

1 Like
5

Hi thanks for the reply.

Something that’s unclear : do I have to manually add zaraz.ecommerce() to the body of my website or does Zaraz automatically adds it?

6

You have to add it. Zaraz has no way to automatically detect the events on your website since every website is built differently.

1 Like
9

Hi Yoaz,

So I added something simple

zaraz.ecommerce(‘Product Added’, { name, quantity, price });
zaraz.ecommerce(‘Checkout Started’, { name, quantity, price });
zaraz.ecommerce(‘Order Completed’, { name, quantity, price });

I wrote it on all pages of the site, at the end of the body. I used the Elementor → Personalized Codes & it’s written in a script.

On web API doc, it says “You do not need to map e-commerce events to triggers.Zaraz automatically forwards data using the right format to the tools with e-commerce support.”

I’m still not getting anything in GA4.

What am I doing wrong ?

Thanks a lot for your help.

10

Have you enabled ecommerce in your Zaraz General Settings page too?