Fully Paid Pro Yearly Plan: But still on Free Plan

General Billing
1

What is the name of the domain?

dekco.ai

What is the error number?

“Free Plan”

What is the error message?

“Free Plan”

What is the issue you’re encountering

Not being Upgraded.

What steps have you taken to resolve the issue?

Making sure all pending invoices and full paid.
And checking every few to find we are still on Free Plan.

Billing issues requre a Billing ticket with Support

01595147

In what area can we help you?

Upgrades

What are the steps to reproduce the issue?

Check our account and see still on Free plan

2

Hello there!

Unfortunately, the Community cannot assist with Billing, Account nor Registrar issues.

Support will need to assist you on that ticket.

Thank you!

3

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