Every time I try to FTP into my client’s Cloudflare enabled server on Hostinger my FTP programs aren’t able to complete the LIST action, and get the following error:
|Response:|425 Can’t open data connection.|
|Error:|Failed to retrieve directory listing|
So I see an empty directory. Then it disconnects.
So far I’ve tried:
- Changing FTP settings in Filezilla from Passive to Active mode
- Increasing the port range in Filezilla
- Doublechecked that Cloudflare has the A FTP record set to ‘DNS only’
- Turning off all Firewalls on my PC
Is there a port I need to forward on my router or something?
This happens on both my Filezilla and the NppFTP plugin for Notepad++ I use. I tried digging around but couldn’t find a solution that worked. I’m asking here because I’m able to connect to other clients who aren’t using Cloudflare and this issue only started after I turned Cloudflare on in their environment.
Here’s an error log I generated from an ftp test website: Dropbox - ftp-error.txt - Simplify your life
I’m on Windows 10 Home, Netgear router + modem, using Filezilla + Notepad++ with NppFTP plugin
Thank you for any help or guidance you can send my way!