Frequently Getting Email "SSL certificate update"

Website, Application, Performance Security
1

What is the name of the domain?

example.com

What is the error number?

No error

What is the issue you’re encountering

Frequently Getting “SSL certificate update”

What is the current SSL/TLS setting?

Full

What are the steps to reproduce the issue?

How to fix this issue , already added the DNS records but again keep getting emails

Screenshot of the error

cloudflare.png
cloudflare.png732×789 48.5 KB

2

Greetings,

Thank you for asking.

I am sorry to hear this happen to you.

Unfortunately, without knowing your domain name, I am afraid we cannot assist further for troubleshooting.

It could be multiple things:

  1. There is no Universal SSL certificate issued for your domain.
  2. Could be you don’t have an A type of DNS record which is proxied :orange: under the DNS tab of Cloudflare dashboard, which prevents the Universal SSL to issue a certificate.
  3. What kind of method for a setup you’ve used, was it Full zone setup or Partial (CNAME).
  4. Was your domain a part of or using SaaS for your Website.
  5. Is there any error under the SSL/TLS tab → Edge Certificates for your domain.
  6. Maybe there’s an issue with the DNSSEC.

Some of the assumptions and we need more feedback from you to those questions for further steps to finding a solution to your case.

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