I got a domain to link with cloudflare it was freenom domain when I click add site where you enter the site I get this error “Failed to lookup registrar and hosting information of lifestealrealm.ml at this time. Please contact Cloudflare Support or try again later.” The domain has been registered for 1 day now
That domain is registered under a TLD which is governed by the Freenom registry. Those TLDs currently experience issues their Whois service which prevents such domains from being added to Cloudflare. Freenom needs to fix that on their side.
Seems like a generic response that hasn’t actually been looked into. Whois works:
% IANA WHOIS server % for more information on IANA, visit http://www.iana.org % This query returned 1 object refer: whois.dot.ml domain: ML organisation: Agence des Technologies de l’Information et de la Communication address: ACI 2000 Hamdallaye address: Bamako BP E 5467 address: Mali contact: administrative name: Chef Service Gestion du .ml organisation: Agence des Technologies de l’Information et de la Communication address: ACI 2000 Hamdallaye address: Bamako BP E 5467 address: Mali phone: +223 77 28 52 51 fax-no: +223 20 29 94 13 e-mail: [email protected] contact: technical name: Manager ICT organisation: Mali Dili B.V. address: Keizersgracht 213 address: 1016 DT Amsterdam address: Netherlands phone: +31 20 5315726 fax-no: +31 20 5315721 e-mail: [email protected] nserver: A.NS.ML 18.104.22.168 2a04:1b00:0:0:0:0:0:1 nserver: B.NS.ML 22.214.171.124 2a04:1b00:1:0:0:0:0:1 nserver: C.NS.ML 126.96.36.199 2a04:1b00:2:0:0:0:0:1 nserver: D.NS.ML 188.8.131.52 2a04:1b00:3:0:0:0:0:1 whois: whois.dot.ml status: ACTIVE remarks: Registration information: http://www.dot.ml created: 1993-09-29 changed: 2018-04-20 source: IANA Domain name: LIFESTEALREALM.ML Organisation: Mali Dili B.V. Point ML administrator P.O. Box 11774 1001 GT Amsterdam Netherlands Phone: +31 20 5315725 Fax: +31 20 5315721 E-mail: abuse: [email protected], copyright infringement: [email protected] Domain Nameservers: G.NS.ARVANCDN.CO X.NS.ARVANCDN.ORG Your selected domain name is a Free Domain. That means that, according to the terms and conditions of Free Domain domain names the registrant is Mali Dili B.V. Due to restrictions in Point ML 's Privacy Statement personal information about the user of the domain name cannot be released. ABUSE OF A DOMAIN NAME If you want to report abuse of this domain name, please send a detailed email with your complaint to [email protected] In most cases Point ML responds to abuse complaints within one business day. COPYRIGHT INFRINGEMENT If you want to report a case of copyright infringement, please send an email to [email protected], and include the full name and address of your organization. Within 5 business days copyright infringement notices will be investigated. Record maintained by: Point ML Domain Registry
It is, but it’s the best you’ll get I am afraid.
Generic responses are totally okay if the people posting them actually know what they’re talking about and can back them up. It seems like this response has been going around for a long time and is the generic thing said whenever there’s a Freenom related issue.
But it’s a problem if that’s not actually the issue.
@domjh knows extremely well what he is talking about. That’s not the issue.
The Whois issue is Cloudflare’s official stance, which is why I wrote it’s the best response you’ll get.
So basically if Cloudflare has an official stance on something, that’s what you guys will keep copying/pasting even if it’s not true?
We’re not going to argue this every time someone comes along with a Freenom issue. If you have a paid plan and want Cloudflare to look into your specific issue, please open a ticket.
@sdayman That sounds like a great excuse to just not answer the question… Why do you keep posting that it’s a whois issue when it’s clearly responding correctly?
And what do you expect us to do? Hack into Cloudflare’s infrastructure to find out the truth about the Bermuda triangle and JFK?
This topic has been addressed more than once and a quick search would have shown that, @domjh’s response is spot on here. If you want to know more details you will have to contact support.
Already answered. Please use search or open a ticket.