FREE PLAN Domain

Dear All. We have domain registered on cloud fare under free plan. Today we notice that ourwebsite is down so is our email. Looks like domain has expired. I have updated my billing details on cloudfare but money has not been taken, i dont also see if i need to renew the domain or not. Who will i contact or what will i do to check if the domian needs to be renewwed ? Please help urgently. Thanks

Are you using Cloudflare registrar, or just the Cloudflare CDN and security service?

Can you share the domain?

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