What is the name of the domain?
tutoro.dev
What is the error number?
1323
What is the error message?
could not run legacy post zone sub request against new zone products: failed to update user subscription: failed to apply object products: You cannot add or modify subscriptions or services until the outstanding balance is paid. You should be able to do so in your Billing page.
What is the issue you’re encountering
Free plan does not apply after transfer
Billing issues requre a Billing ticket with Support
#01542022
In what area can we help you?
I don’t know
What are the steps to reproduce the issue?
We transferred a domain from one account to another. They deleted the domain. At first there was an error on two domains. The debt was paid on the old account. One domain no longer returned an error, but the other domain continues to return an error.
