Forward URL not working with www, please help

When i open the URL https://www.example.organization.io the request should be redirected to https://example.com.br, however when doing this the browser shows the error “We were unable to establish a secure connection with this site”, " https://www.example.organization.io uses an incompatible protocol. “,” ERR_SSL_VERSION_OR_CIPHER_MISMATCH ".
The curl shows the error: error: 14094410: SSL routines: ssl3_read_bytes: sslv3 alert handshake failure.
But if I use the URL https://example.organization.io (without the www) or http://www.example.organization.io (without https), the redirect to https://example.com.br works without problem.
I created page rules, DNS and https proxy is on (orange cloud) but the problem still comes up. Please help.