Firewall rule only working half the time

A partner is being challenged when accessing our website since yesterday. In order to prevent this I have created a Firewall Rule.

For some reason this has some effect. When filtering the IP I can see now that more than half is allowd but still a big chunck of traffic is being challanged

Why doesn’t my rull fully work and how can I make it work correctly?

Rule and traffic 1 day after adding rule:

How about putting that IP address in Firewall -> Tools as an Allow? That might bypass whatever is challenging it.

Don’t know how but I completely missed the tools option…
I’ve just added it and will check if the change is succesfull!

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